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TrustIndex

Unified Measurement for Human, Organisational, Institutional & Digital Trust

Trust determines performance.
But most leaders can’t see where trust is breaking, why it’s breaking, or how to rebuild it.

The result is predictable:

  • misalignment

  • friction

  • avoidable risk

  • inconsistent behaviour

  • slow, painful decision-making

TrustIndex™ fixes this.

TrustIndex is the measurement layer of the Verisum Trust-Stack™, built to diagnose trust across four critical layers:

  1. Human (individuals, teams, leadership)

  2. Organisational (structures, decisions, accountability)

  3. Institutional (governance, legitimacy, oversight)

  4. Digital (systems, agents, provenance, interactions)

It reveals the invisible, so everyone can act with precision, enabling performant systems.

A diagnostic tool for understanding where trust is strong, and where it is silently failing. It:

1. Measures trust across four layers

Human → Organisational → Institutional → Digital

2. Reveals trust fragility

Where ambiguity, misalignment, or risk is quietly accumulating.

3. Identifies performance bottlenecks

Why teams, systems, or decisions aren’t moving as fast as they should.

4. Maps trust dependencies

Where changes in one layer increase or decrease trust in another.

5. Connects directly to TrustOS

So leaders understand which components of the trust architecture must be strengthened.

6. Offers a baseline for improvement

Trust becomes trackable — like any other performance metric.

What's included

  • CEOs and founders

  • COOs & Chief Transformation Officers

  • CHRO/CPOs and People leaders

  • Chief Risk Officers & governance leaders

  • Public institutions & regulators

  • Platform and protocol builders

  • AI product teams

  • Multi-agent system designers

Who can benefit

Depending on the environment, TrustIndex includes:

  • Trust assessment survey instruments

  • Interview and observation patterns

  • Trust dependency maps

  • TrustOS-aligned diagnostic framework

  • Trust fragility heatmaps

  • Performance & risk linkage analysis

  • Organisational, institutional, or digital scoring models

  • Recommended interventions (by layer)

This is not a generic “employee engagement” tool.
It is a structural trust measurement system designed for performance in the AI era.

Anyone who needs clarity, confidence, and visibility to enable high peformance in environments where humans and AI operate together.

Make trust measurable, manageable and a performance engine.

TrustIndex™ gives you the visibility.
Verisum helps you strengthen what matters.